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Refunds & Returns
Refunds & Returns
Refund Timeframes & Information
When will I receive my refund?
My original credit/debit card no longer exists, how will I receive my refund?
Returns
I have accidentally sent a non-Smokemart item back, what happens now?
What is the status of my return?
I didn’t follow Smokemart's returns process!
How do I return my item?
Can I return my item if I change my mind?
Faulty
Can I return my item if it is faulty?